Our Mission

Our mission is simple — to help you capture, preserve, organize and enjoy your family's most valuable memories using archival best practices, methodologies equipment and supplies, employed by FA Logo professional archivists and museum experts from around the world.

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American Library Association
Society of American Archivists Member Company
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Terms of Sale

The limit of familyarchives.com's responsibility for purchases made by you (the "Buyer") through this site is expressed in these Terms of Sale and the Terms of Use for this site which are incorporated herein by reference, as they may be amended from time to time (referred to herein collectively, with each order, as this "Agreement"). When submitting an order, the Buyer agrees to all of the terms and conditions of this Agreement by clicking on the "Submit Order" or "Checkout" button. This Agreement shall be binding upon familyarchives.com once familyarchives.com has accepted the Buyer's order.

Authorization

If you are an individual and intend to use items purchased from familyarchives.com in performing your duties on behalf of a company or organization (the "Customer"), either as an employee or an independent contractor and either directly for the Customer or in providing services at the direction of the Customer, this Agreement is also between the Company and the Customer and you hereby represent and warrant that you have the authority to enter into this Agreement on the Customer's behalf and agree that you are entering into this Agreement on behalf of the Customer as well as yourself and that both you and the Customer are bound by the terms of this Agreement (you and the Customer being referred to herein individually and collectively as the "Buyer").

Entire Agreement

The provisions of this Agreement constitute the entire agreement between familyarchives.com and the Buyer and supersede all prior proposals, purchase orders, correspondence and other communications, whether written or oral, between familyarchives.com and the Buyer. No provision of this Agreement shall be subject to change except by the written authorization of a properly authorized representative of familyarchives.com. Familyarchives.com hereby objects to any additional, different or conflicting terms or conditions set forth in any Buyer purchase order. No terms, provisions, or conditions of any Buyer purchase order shall be effective unless expressly accepted by familyarchives.com in writing. Except as otherwise specifically provided herein, all price lists, quotations, order confirmations and acknowledgments, and sales invoices relating to the sale of products to the Buyer are subject to the terms and conditions of this Agreement. Further, any automatic confirmation of an online order or response e-mail is subject to correction prior to delivery due to errors or unavailability. Familyarchives.com will confirm any such correction with the Buyer before it completes the order.

Prices/Payment

Unless otherwise specified in the check-out process, payment for all purchases must be made by credit card at the time of purchase and prices are exclusive of shipping, sales or use taxes and insurance. Any export orders accepted by familyarchives.com may be subject to additional export payment terms and conditions, at familyarchives.com's option. All payments shall be in the legal currency of the United States unless otherwise designated in the check-out process. All prices are subject to change by familyarchives.com without notice and pricing errors may be corrected at any time.

Taxes and Duties.

The Buyer will be charged the amount of all applicable taxes (federal, state or local). If the purchase is tax exempt, the Buyer must contact familyarchives.com directly and provide an exemption certificate. Any personal property taxes assessable on the equipment or goods required for delivery shall be borne by the Buyer.

Delivery/Shipping Policy

We make every effort to ship your order in a timely manner once received. Most orders ship within forty eight (48) hours of receipt, Monday through Friday. If an item is out of stock at the time of order, we will notify you and provide an estimated ship date. Most orders are delivered within the U.S. within 7-10 working days. Expedited service (overnight and 2-day shipping) is available at an extra charge by calling customer service at (888) 703-4073. Please contact customer service for international orders.

Orders for items in stock will ship via the method specified on the Web Site, or by any other shipment method selected by the Buyer from the options offered to the Buyer during the check-out process. Shipping dates given by familyarchives.com are approximate. Familyarchives.com will use its best efforts to meet the scheduled dates, but does not guarantee to do so. Failure to make shipments as scheduled does not constitute a cause for cancellation and/or damages under this Agreement. In the event of any delay requested by the Buyer or any delay caused by erroneous or inadequate shipping instructions, familyarchives.com may store all items ordered at the Buyer's expense and risk for a reasonable period of time. If the Buyer fails to make payment in advance or when otherwise due, familyarchives.com may defer shipment until such payment is made, or may at its option cancel all or any part of any unshipped order.

Title and Risk of Loss

Risk of loss or damage shall pass to the Buyer upon delivery by familyarchives.com to the shipping carrier.

Cancellation Policy

You can cancel an order at any time prior to the order being shipped by calling familyarchives.com. Once an order has been shipped you must follow the familyarchives.com returns procedure described herein.

Returns

At familyarchives.com, your 100% satisfaction is our goal. Please carefully inspect your purchase and if an item is received damaged or defective we will replace the item with a replacement item at no charge. Please contact familyarchives.com immediately upon receipt of a damaged or defective item and request a returns authorization number (RA#) prior to returning an item that is damaged or defective.

Any item ordered from familyarchives.com can be returned for any reason within seven (7) days of the date of order. Upon receipt of the returned item familyarchives.com will provide, at the customer's request, either a replacement item that is substantially similar in size, quality and function, a familyarchives.com credit (less the cost of shipping), or a full refund on the credit card originally used to purchase the item (less the cost of shipping). Please allow up to fifteen (15) days from the receipt by familyarchives.com of the returned item to receive your credit or refund. To return an item, you must contact familyarchives.com in advance and request a returns authorization (RA) number. Any returns received without an RA number will not be accepted, nor will any returns received after fourteen (14) days of delivery.

Product Warranty

Items offered by familyarchives.com are selected for style and quality and come with a one (1) year warranty under normal use. If a product fails within one (1) year, please contact familyarchives.com for a free replacement of the item.

Disclaimer; Limitation of Liability

ANY WARRANTY PROVIDED BY FAMILYARCHIVES.COM SHALL NOT APPLY TO NORMAL WEAR OR TO ITEMS THAT ARE ABUSED, DAMAGED FROM INSTALLATION OR NOT USED IN ACCORDANCE WITH FAMILYARCHIVES.COM'S INSTRUCTIONS. FAMILYARCHIVES.COM'S SOLE LIABILITY UNDER ANY WARRANTY SHALL BE LIMITED TO REPLACING ITEMS NOT MEETING SUCH WARRANTY WITHOUT CHARGE, OR, AT FAMILYARCHIVES.COM'S OPTION, REFUNDING THE AMOUNT PAID BY THE BUYER FOR SUCH ITEMS. FAMILYARCHIVES.COM SHALL IN NO EVENT BE LIABLE FOR ANY OTHER DIRECT OR ANY SPECIAL, INDIRECT OR CONSEQUENTIAL DAMAGES OF ANY KIND UNDER THIS AGREEMENT OR OTHERWISE. The warranties of familyarchives.com do not cover, and familyarchives.com makes no warranty with respect to any defect, failure, deficiency, or error which is: (a) not timely reported to familyarchives.com; or (b) due to misapplication, modification, disassembly, abnormal conditions of temperature, dirt or corrosive matter; or (c) due to operation, either intentional or otherwise, in an improper manner. Familyarchives.com assumes no responsibility for the quality or performance of any third party products, parts or materials used with familyarchives.com's products or services or otherwise provided to the Buyer. THERE ARE NO OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. SPECIFICALLY, BUT WITHOUT LIMITING THE FOREGOING, NEITHER FAMILYARCHIVES.COM NOR ANYONE ASSOCIATED WITH FAMILYARCHIVES.COM WARRANTS OR REPRESENTS THAT FAMILYARCHIVES.COM WEB SITE, THE SITE CONTENT OR THE SERVICES PROVIDED ON OR THROUGH THE WEB SITE WILL BE ACCURATE, RELIABLE, ERROR-FREE OR UNINTERRUPTED; THAT DEFECTS WILL BE CORRECTED; THAT FAMILYARCHIVES.COM WEB SITE OR THE SERVER THAT MAKES IT AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS; OR THAT FAMILYARCHIVES.COM WEB SITE, PRODUCTS, PARTS OR SERVICES WILL OTHERWISE MEET THE BUYER'S NEEDS OR EXPECTATIONS. 

General

This Agreement shall be governed in all respects by and construed in accordance with the laws of the State of Illinois, USA, without regard to its conflicts of law principles, and exclusive jurisdiction over any cause of action arising out of this Agreement or the Buyer's use of this site shall be in the state or federal courts located in Will County, Illinois. The Buyer agrees to submit to the jurisdiction of such courts.

This Agreement, as it may be amended from time to time, completely and exclusively states the agreement between the Buyer and familyarchives.com with respect to purchases made through this site, and no other terms that may have been communicated to the Buyer orally or in any other manner shall have any force or effect. Any cause of action the Buyer may have with respect to such purchases or this site must be commenced within one (1) year after the claim or cause of action arises or such claim or cause of action is barred.

If any part of this Agreement is unenforceable, the unenforceable part shall be construed to reflect, as nearly as possible, the original intentions of the parties and the other provisions of this Agreement shall remain in full force and effect. Any dates or times by which familyarchives.com is required to perform under this Agreement shall be postponed automatically to the extent that familyarchives.com is prevented from meeting them by causes beyond its reasonable control. Familyarchives.com's failure to insist upon or enforce strict performance of any provision of this Agreement shall not constitute a waiver of the provision. Neither a course of dealing or conduct between the Buyer and familyarchives.com nor any trade practices shall be deemed to modify this Agreement.



Spring Sale

SHOP FOR SUPPLIES


Keep your memories safe and sound with the same materials used by professionally-trained archivists, including:

  1. Document Boxes and File Folders
  2. Drop-Front Boxes
  3. Triangular Roll Storage Boxes
  4. Newspaper Boxes
  5. Bulk Storage Boxes
  6. Sheet Music Sleeves and Boxes
  7. Melinex Sleeves
  8. Map and Print Folders
  9. Poster Folders
  10. Archival Interleaving Paper
  11. Permalife Bond paper
  12. Bamboo Hake Brushes
  13. All-Stabilo Pencils
Newspaper Boxes

Newspaper Boxes

Safe storage for un-bound newspapers and other large items.

Shop for Supplies